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Challenged Materials

Sample School Library Letter to Complainant from ALA

School Library Letter to Person Requesting Reconsideration

Dear _____:

We appreciate your concern over the use of ______________________ in our school district. The district has a policy for selecting materials, but realizes that not everyone will agree with every selection made.

To help you understand the selection process, we are sending copies of the district’s:

  1. Instructional goals and objectives
  2. Materials Selection Policy statement
  3. Procedure for Handling Formal Complaints
  4. Request for Reconsideration of Material form

If you are still concerned after you review this material, please complete the enclosed Request for Reconsideration of Material form and return it to me. You may be assured of prompt attention to your request. If I have not heard from you within two weeks, we will assume you no longer wish to file a formal complaint.

Sincerely,

_______________________
Principal

Date

Sample Public Library Letter to Complainant from ALA

Public Library Letter to Person Requesting Reconsideration

Dear _____:

We appreciate your concern over the use of ______________________ in the library. Selecting materials that serve the needs of our community is a vital part of operating a library. The Board of Trustees takes this responsibility very seriously and has established a materials selection policy for selecting resources as well as a detailed reconsideration procedure for requesting reconsideration of particular items. I have enclosed both for your review. Please feel free to contact me if you would like to discuss them further.

If you are still concerned after you review the material public library policies, please complete the Request for Reconsideration of Material form and return it to me. You may be assured of prompt attention to your request. The steps that will be taken are outlined in the Reconsideration procedure. At any point during this process, please feel free to contact me with questions or concerns.

Sincerely,

_______________________
Library Director

Date

Sample Academic Library Letter to Complainant from ALA

Academic Library Letter to Person Requesting Reconsideration

Dear _____:

We appreciate your concern about ______________________ in the library. Selecting materials that serve the needs of the university’s curriculum is a vital part of operating a library. The library has established a materials selection policy for selecting resources, as well as a detailed procedure for requesting reconsideration of a resources. have enclosed the selection policy for your review. Please feel free to contact me if you would like to discuss them further.

If you are still concerned after you review the material selection policy, please complete the enclosed Request for Reconsideration of Material form and return it to me. You may be assured of prompt attention to your request. The steps that will be taken are outlined in the Reconsideration procedure. At any point during this process, please feel free to contact me with questions or concerns.

Sincerely,

_______________________
Dean of Libraries

Date

 

Sample Letter to Complainant from NDLA

Letter to Complainant

April 7, 2008

Dear ________________________,

Thank you for taking the time to contact the library regarding your concerns about access and use of ______________ in our library. We appreciate patron input about library services and materials, and do take these concerns seriously. After carefully reviewing _________________ and reading professional reviews of the title, we have decided to retain it in the library. While individual opinions are respected, the collection is built for the entire community. One person may not agree with a title, but we cannot make those decisions for all of the people in the community. The ___________________ Library maintains specific procedures and guidelines for the selection of print and non-print library materials. To help you understand the selection process, we are sending copies of the library’s:

1. Mission statement, which details the goals and objectives of the library

2. Materials Selection Policy statement

If you have additional concerns after you review this material, please complete the Request for Reconsideration of Materials form provided and return it to me. You may be assured of prompt attention to your request. If I have not heard from you within two weeks, we will assume you no longer wish to file a formal complaint. Thank you for your continued interest in the Library and its mission.

Sincerely, 

(Name)

Library Media Specialist

 

 

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