ND Century Code lists two exceptions to Open Records Laws relating to patron information:
NDCC §40-38-12. Library records - Open records exception
Any record maintained or received by a library receiving public funds, which provides a library patron's name or information sufficient to identify a patron together with the subject about which the patron requested information, is considered private and is excepted from the public records disclosure requirements of section 44-04-18. These records may be released when required pursuant to a court order or a subpoena.
NDCC §44-04-18.23. Library, archive, and museum collections - Exempt records
A public library, archive, or museum may designate a donated record as an exempt record if the donor of the record requests as a condition of the donation that the record not be released to the public for a specific amount of time, which may not exceed twenty years beyond the death of the donor.
Patron Confidentiality Resources
Policy Examples
Sometimes it is necessary to specify services that you will/will not perform for patrons to help patrons keep their information secure and protect your staff from potential accusations. This can be a separate policy or part of an existing policy (such as internet access, technology use, etc.). A clear policy will help your staff handle situations where they are asked for help that they aren't comfortable giving.
Policy Examples